Effective June 21, 2026

Terms of Use

Pre-launch draft. These terms require review by qualified counsel and must identify the operating company and governing jurisdiction before public release.

Purpose of the service

Porchlight Relay is a family coordination tool. It does not provide medical advice, diagnosis, treatment, medication instructions, professional caregiving, or emergency response.

Emergencies and medical decisions

Do not rely on Porchlight Relay for emergencies or time-critical medical decisions. Contact emergency services, a clinician, pharmacist, or other qualified professional when appropriate. Users are responsible for entering reminder information accurately and following professional instructions.

Accounts and authorized use

Users must be at least 18, provide accurate account information, protect their credentials, and use only care circles they are authorized to access. The owner controls membership, tablet pairing, exports, and deletion.

Care-recipient information

You may add another person’s information only when you have permission or lawful authority. You are responsible for the content you enter and for deciding who receives access.

Acceptable use

You may not access another family’s information, attempt to bypass security, upload unlawful or harmful content, disrupt the service, or use the service to harass, exploit, or endanger another person.

Availability and changes

We aim to provide a reliable service but cannot guarantee uninterrupted availability. Features may change as the product develops. Important care information should also be available through an appropriate backup method.

Optional text alerts

Porchlight Relay may offer optional SMS text alerts for registered caregivers. Text alerts are account notifications, not marketing messages. A caregiver receives text alerts only after signing in, entering their own mobile number, and checking the SMS consent box in Settings.

Message frequency varies based on care-circle activity and caregiver notification settings. Message and data rates may apply. Reply STOP to opt out of text alerts. Reply HELP for help. Text alerts are not required to use Porchlight Relay.

Carriers are not liable for delayed or undelivered messages. Porchlight Relay text alerts are not emergency notices and should not be used as the only method for time-critical care or medical decisions.

Termination and deletion

Access may be suspended for misuse or security risk. The owner may delete a care circle from Settings. Deletion is permanent and removes access for all members and paired tablets.

Disclaimers and responsibility

The service is provided on an “as available” basis to the extent permitted by law. Porchlight Relay is not responsible for medical outcomes, missed reminders, inaccurate user-entered information, caregiver decisions, or failures of third-party networks and devices.

Contact and legal review

Final contact information, dispute terms, governing law, warranty language, and limitations of liability will be added after legal review and before public launch.